Eric’s Résumé

Objective

To obtain a challenging professional career suited to my abilities and education.

Professional Experience

Oct 2002—June 2003 ActSys Medical Westlake Village, CA

• Duties include departmental training and recruiting.

• Managing department through 35% growth stage.

• Implemented many successful sales promotions.

Dec. 2000— Oct. 2002 Mediq ACS Rancho Cucamonga, CA

• Sales territory covering state of California.

• Increased gross profit by 18% over previous year sales.

• Successfully reestablished sales relationships with former clientele and successfully generated significant new business.

Jun. 1999—Dec. 2000 Pepsi Cola Bottling Group Riverside, CA

• Sales territory centered in Ontario area with responsibility for over 100 accounts.

• Increased territory sales of Pepsi-Cola product by an average of 12% over previous year sales.

• Responsibilities include working closely with storeowners, managers and customers to ensure effective service and marketing of Pepsi Cola products.

Jan. 1998—Jun. 1999 Mediq ACS Rancho Cucamonga, CA

• Helped to establish centralized customer service for a national medical distributor with annual sales approaching $100 million.

• Responsible for training and supervising actions of entire customer service department.

• Aided in establishing and maintaining corporate policies and procedures for centralized customer service departments.

• Supported the transition of operations from Triad Medical, Inc. to Mediq PRN upon Mediq PRN’s acquisition of Triad Medical, Inc.

Mar. 1996—Dec. 1997 Mediq ACS Rancho Cucamonga, CA

• Maintained inventories for Triad’s western regional warehouses.

• Consistently produced best service levels in the company.

• Communicated heavily with customers and vendors as well as Triad sales and customer service departments.

• Relied upon as a resource for product knowledge, availability and costs.

Mar. 1995—Mar. 1996 Mediq ACS Rancho Cucamonga, CA

• Participated in a team environment to achieve optimum levels of customer satisfaction.

• Gained vast customer clientele through product knowledge, prompt attention to customer needs and superior follow through.

• Developed and maintained strong working relationships with Triad sales representatives in respect to customer contacts, buying groups and specialized customer needs.

• Highly regarded by management, customers and sales force.

Oct. 1991—Mar. 1995 Quantum Health Resources Riverside, CA

• Worked closely with patients, pharmacies and nurses to ensure timely, accurate patient care.

• Established patient satisfaction surveys in order to determine patients’ satisfaction of of care.

• Responsible for accuracy of $8 million inventory of prescription pharmaceuticals and supplies.

• Gained knowledge and understanding of chronic illnesses and medications.

• Developed positive relationships with patients and vendors.

Education

Sept. 1998—June 2001 University of La Verne La Verne, CA

• Master of Business Administration

• Coursework included latest theories on marketing and negotiations.

Sept. 1987— June 1991 University of California Riverside, CA

• Bachelor of Arts, Business Economics

• Coursework included strategic management, finance, marketing, accounting and economics. Cumulative GPA of 3.4.